Subprocessors

We use third-party subprocessors — cloud providers, payment and email services, and the AI and search platforms Beai queries — to run Beai Cloud.

This page lists them. It applies to Beai Cloud only. If you self-host Beai, you choose your own infrastructure and providers, and none of this applies to you.

We may load advertising and conversion-measurement tags from these platforms on our marketing site, our public demo, and the signup and plan-selection pages of Beai Cloud, subject to your cookie choices. These platforms receive information about ad clicks and signups, along with a hashed copy of your email address when you sign up or subscribe, not the contents of your Beai account.

This is the part that makes Beai work: to measure how answer engines describe a brand, Beai has to ask them. Prompts you configure are sent to these providers, either directly through their APIs or through a scraping provider that queries the consumer product on our behalf. The answers come back to us, are stored in your account, and are analyzed to see how they describe the brands you track.

What they receive is what you've configured in Beai — your prompts, which are market-research queries like "best project management software for agencies", and for some features your brands, competitors, tracked domains, and text from your website — rather than your name, email address, or billing details. Do not put personal data into a prompt.

Which of these is used depends on the platforms your plan tracks and how Beai Cloud is configured at the time.

This page lives in the Beai repository. Watch that folder on GitHub to see changes to this list.

If you have a signed agreement with us that requires advance notice of new subprocessors, we'll email you as well. To object to a new subprocessor, email privacy@elmohq.com.